ISO 22317 Business Impact Analysis

What is ISO 22317? This international standard is a technical specification which provides detailed guidance on how to establish, implement, and maintain a Business Impact Analysis (BIA) process. It does not suggest a uniform process for performing a Business Impact…

Customer Satisfaction Traninigs

What is Customer Satisfaction? Customer satisfaction is the degree of happiness and satisfaction that your customers obtain from the products and services that you deliver. In order to understand their customers, companies need to constantly examine the interactions of customers…

Sales Trainings

IMPACT sales training or sales training program is designed to help sales professionals achieve sales success for themselves or their organization. IMPACT sales training programs help develop sales skills and techniques needed to approach cold leads, create new sales opportunities,…

ISO 50001 Energy Management System

What is ISO 50001? As an international standard, ISO 50001 specifies the requirements for organizations to develop, implement, and improve Energy Management Systems. This allows organizations to follow a specific framework that helps them achieve continual improvement in energy performance,…

ISO/IEC 29100 Privacy Implementer

What is ISO/IEC 29100? ISO/IEC 29100 provides a high-level framework for protecting the Personally Identifiable Information (PII) that is within Information and Communication Technology systems (ICT). This privacy framework provided by ISO/IEC 29100 applies not only to organizations but also…

ISO 39001 Road Traffic Safety Management

What is ISO 39001? As an international standard, ISO 39001 specifies the requirements for Road Traffic Safety Management Systems. Additionally, it serves as a tool for organizations to reduce and eventually eliminate accidents, deaths and severe injuries associated with road…